Caring for Your Nashama E&W Candles

Caring for Your Nashama E&W Candles

We want you to love every moment of your Nashama E&W Candle, however the use of candles requires caution and awareness of the associated risks, so please ensure you always follow these safety precautions.
 
WARNING!
Burn within sight.
Keep away from things that catch fire.
Keep away from children.
Candle Safety Instructions
* Do not leave a burning candle unattended.
* Do not use water to extinguish a candle.
* Do ensure wicks are upright and trimmed to 7mm (1/4 inch) during use and each time candle is relit.
* Do not burn a Nashama 155g candle for less than 1 hour or more than 4 hours at a time. Do not burn a Nashama 60g Candle for less than 1/2 hour or more than 2 hours at a time.
* Do stop burning when 10mm (1/2 inch) of un-melted wax remains in the bottom of the glass of your 760g, 380g and 60g Nashama Candles.
* Do not move a burning candle. Ensure candle is extinguished, wax is solid and jar is cold before handling.
* Do burn candle on an appropriate flat heat-resistant surface.
* Do be mindful the glass may become hot.
* Do avoid using in draughty areas, near an open window, air duct or fan.
* Do keep away from children, pets and flammable materials.
* Do not burn your Nashama Essential Oil Candle in an enclosed room with a cat. Cats lack the enzyme to process essential oils and may become irritable or unwell.
* Do not use lid to extinguish candle.

Caring for your Candle
* How to get the best performance out of your Nashama Fragrance or Essential Oil Candle.
* Prevent soot from forming on the glass by keeping wicks properly placed and trimmed.
* Never allow the candle flame to come in contact with the side of the glass.
* Do not use if glass is cracked, chipped or broken.
* If candle has multiple wicks, they must all be lit every time the candle is used.
* Never introduce liquids or foreign objects into candle and keep it free of wick trimmings, matches and any flammable materials.
* If the glass becomes blackened while burning, extinguish candle, allow to cool and clean with a dry paper towel.
* When not in use, keep candle covered to avoid dust build-up.
* Use a candle snuffer to properly extinguish a candle flame. If not available, blow gently and steadily on the flame until it is extinguished.
* Container candle burn times will vary. Fragrance, colour, burning habits and environmental conditions affect the time a candle will last.

Candle FAQ
Why are some Nashama E&W candles EcoOlive and not Soy?
Our chandler is not tolerant of soy and feels that Olive wax is more environmentally friendly than soy wax. We use a great deal of Olive oil across our business, and it also matches our general usage of Olive Oil in almost all our products.
Is EcoOlive Wax hydrogenated?
Yes. All fruit or vegetable oil candle waxes are hydrogenated. The INCI for EcoOlive wax is Hydrogenated Olea europa (Olive) Oil Wax.
Are Nashama Equine and Wellness Candles vegan friendly?
Our products are not tested on animals, are free from pthlates, Parabens, PEGS and contain no animal by-products and, while designed to be gluten friendly and grain free, can be considered as vegan friendly.
How long will a Nashama candle burn for?
In ideal conditions, our 155g candles burn for up to 30 hours, and 60g candles burn for up to 20 hours. Please note that we aim to ensure all of our candles are as long lasting as possible however burn times do vary based on a variety of factors. These include candle maintenance (whether wicks are being properly trimmed and are centred), the length of each continuous burn time (a longer burn that results in a deeper melted wax pool has the tendency to evaporate faster), candle placement (air-conditioned and draughfty areas may effect burn times) and the age of the candle. To get the most out of your candles we always advise that you follow the above burning instructions.
Do I need to trim my candle wicks?
Yes. As the wax level drops, the wicks effectively become longer so we advise that you trim the wicks to 7mm and ensure they're upright prior to each new burn.
Why are some fragrances stronger than others?
Fragrances and how we perceive them can vary accordingly to many different factors, the fragrance style and how the perfumer constructs the fragrance, including the fragrance notes used and their concentration. Our mood, level of alertness or the environment in which we smell them also play a big part in how we experience a fragrance. A fragrance we smell in the morning at 9am may be perceived differently between 1pm and 3pm, when our body’s circadian rhythm is at its most sleepy. This is why we often crave coffee and sugar at this time for a pick me up, as our body’s internal clock and senses slow down. Perfumers will always evaluate fragrances before midday for this reason.
Some fragrances act like a cloud, building over time in a room and lingering, these are often more powdery, feminine fragrances, that use musk or light sugared candy notes - they act like a beautiful scenic backdrop. Whilst other fragrances have concentrations of strong, punchy fragrance notes, these vivacious fragrances are lively and outgoing, they demand your attention; fragrances with caramel, citrus and tropical fruity notes fall into this family.
Essential Oil Candles have half the maximum safe fragrance percentage than fragrance oils as they have no synthetic components. Some essential oils, like some fragrance oils, are more dominant, and some fade faster than others.
Why do I need to burn my 155g candle for more than 1 hour and less than 4?
If you burn for less than one hour the wax may not be melted all the way to the outside of the candle. Once this happens the candle can form a pattern of tunnelling which leaves unmelted wax around the edges, may reduce the overall fragrance throw and eventually may drown the wicks so the candle will not stay alight. If you burn for longer than four hours, the candle wick can become quite long and may fall onto the side of the glass, or heat the glass up.
Why is there a black residue forming around the rim of my candle jar?
A candle wick requires trimming between burns or if the candle has been burning continuously for two or more hours. The wicks should be trimmed to about 7mm from the wax, only then will the candle stop emitting carbon - the black residue. If there is black residue on the glass of your candle jar, use a dry piece of paper towel and wipe clean.
Why do you say to stop burning with 10mm of wax left?
We ask that you stop burning your candle at the 10mm wax mark as lower than this there may not be enough wax left in the candle to absorb the heat of the flame, which can lead the glass to becoming very hot and/or cracking. We use a Stickum to hold the base of the wick in place during pouring and manufacture, which is at the bottom of your candle. Your candle container is chosen with re-use in mind. If you damage your container then it can be recycled, but we want you to have maximum bang for your buck with a pretty, handy container at the end.
Re-using my container? How do I clean it to re-use it?
At the end of your candle, warm your jar then fill it with boiling water. The wax will rise to the top. Empty the water somewhere inconspicuous in the garden or into your compost heap, then wash it out with hot soapy water to clean. You may need to do this a couple of times before your container is ready to put to a new purpose.
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